Frequently Asked Questions

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Do you travel for events? Are there travel fees?

Yes, we happily travel within our service region. Local events are included in standard pricing. For further distances, we’ll provide a transparent flat-rate travel fee.

How soon should I book?

To secure your date and elevate planning, we suggest booking at least two months ahead. We can also accommodate last-minute requests with a minimum of 72 hours’ notice when availability allows.

What's your deposit and cancellation policy?

A 50% deposit is typically required to reserve your date, with the remaining balance due prior to your event. While we allow rescheduling for weather-related concerns when possible, last-minute cancellations may result in forfeited deposits.

Are you licensed and insured?

Absolutely. We carry general liability insurance and coordinate with licensed partners for alcohol service when needed. We’re happy to assist with any venue-specific insurance or permitting requirements.

Do you provide alcohol and staffing, or do clients supply their own?

We operate on a dry-hire basis—clients supply alcohol unless otherwise arranged. If staffing is needed, we coordinate with trusted partners or can recommend professionals who align with your event’s tone and style.

What serveware and styling or customization options do you offer?

We offer a variety of serveware and styling elements, including elegant acrylic trays, glass flutes, curated floral details, custom acrylic signage, and ambient lighting. Each setup is customized to reflect your event's style and vibe.

Do you offer decorative accessories or styling add-ons?

Yes! We offer a curated selection of decorative accessories—champagne buckets, mini LED lighting, and seasonal styling elements. These are featured in our gallery to preserve the element of surprise. Once you inquire, we’ll share inspiration and customization options tailored to your event.

Can we book the champagne cart alongside a traditional bar setup?

Definitely. Our cart is often used as an elegant bubbly station alongside existing bars—ideal for VIP toasts, welcome drinks, or enhancing the guest experience with a stylish second touchpoint.

How much space does the champagne cart require?

Our cart requires a flat, level surface—typically 5 to 6 feet in width. If your event is indoors, please ensure we have access through standard-size doorways and unobstructed paths for setup.

What if my event is impacted by weather?

We’re flexible—many events can be rescheduled or adjusted for indoor setups. Please reach out at least 24 hours prior if weather concerns arise, and we’ll work with you to ensure a smooth experience.